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How to transfer content from your old Android device to your new one
#1
Just bought a new device and ready to get it going? If you're thinking of transferring content over to your new device, it's always a great idea to back up your data first.
Check out your options on how to back up, which can include external hard drives and cloud storage. And see our video How to back up your Android device with Telstra’s Device Care app on how to back up your Android device with Telstra’s Device Care app and our article about cloud storage.
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#2
Whether your service or technology is from Telstra or another provider, our tech experts can help you. They’re available 24x7 over the phone and online to help you with your mobile, tablet, Wi-Fi, email, smart home and connected devices, data back-up and more. It’s all part of a Telstra Platinum subscription.
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#3
(03-08-2019, 07:43 PM)shadowbrain Wrote: Whether your service or technology is from Telstra or another provider, our tech experts can help you. They’re available 24x7 over the phone and online to help you with your mobile, tablet, Wi-Fi, email, smart home and connected devices, data back-up and more. It’s all part of a Telstra Platinum subscription.

Now it's time to move your data to your new phone. Open Helium on your new device, and connect it to your computer the same way we did in step three above. Next, tap the "Restore and Sync" tab.
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#4
Next, choose where you stored your backups. If you stored them in the cloud, tap "Add Cloud Storage Account" to log in to your Dropbox or Google Drive account and find your backups. If you stored your backups locally on your other Android phone, you should either see it in the list here, or you can tap to log in and view your other devices. Do this, then your old device will appear in the list.
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#5
(03-08-2019, 07:44 PM)matcherelves Wrote: Next, choose where you stored your backups. If you stored them in the cloud, tap "Add Cloud Storage Account" to log in to your Dropbox or Google Drive account and find your backups. If you stored your backups locally on your other Android phone, you should either see it in the list here, or you can tap to log in and view your other devices. Do this, then your old device will appear in the list.

From here, if you backed up to the cloud, you can tap your cloud service of choice, log in, find your backup, and browse the list of apps and app data in the cloud. If you backed up to another device, tap that device name to get the same list of available apps and data to restore.
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#6
The same way you backed up the items, you can either select apps individually to restore, or you can tap "Select All" at the bottom of the screen to grab everything at once. If you opted for the smaller backup, you'll have to tap each unchecked app to download it before restoring from it. Helium will kick you over to the right download page for each. If you went for the full backup, just tap "Restore." The restore will begin, and you can sit back and wait.
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#7
If you do buy a new Android device and have been using your iPhone for all your business transactions and communications, then you need to know how to transfer messages from iPhone to Android. This was a difficult task in the past, but thanks to new tools available today, you can easily transfer the messages within a short period.

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